Privacy Policy

1. Introduction

Welcome to the SHS - Work Force Management System (the "System"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our System. By using the System, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, employee ID, job title, department, and any other information you provide during registration or use of the System.
• Usage Data: Information about how you interact with the System, including IP addresses, browser types, device information, pages visited, and actions taken within the System.
• Cookies: We use cookies and similar technologies to enhance your experience on the System, remember your preferences, and track usage.
• Location Data:
  • Collected when a staff member checks in or out from a work site.
  • Used to verify on-site presence during attendance and task reporting.
  • We do not collect background location data unless explicitly required for a specific feature.
• Camera Access / Photo Data:
  • Used for capturing employee photos during attendance.
  • Used for capturing images as proof of task completion or site conditions.
  • Photos are uploaded securely to our servers and linked to relevant CRM entries.

3. How We Use This Information

We use this information to:

• Verify and log employee attendance at assigned client sites (e.g., banks, offices, hospitals).
• Track field task progress and maintain work records.
• Support supervisors and managers in evaluating service performance.
• Provide and maintain the System.
• Improve and personalize your experience.
• Communicate with you regarding updates, features, and other relevant information.
• Ensure compliance with legal obligations and protect our rights.

4. Data Sharing and Security

• We do not share your data with third parties.
• Access to data (location, attendance photos, report images) is restricted to SHS India’s internal managers and supervisors.
• All data is stored securely and used only for internal operational tracking and reporting.
• We may disclose your information if required by law or to protect the rights, property, or safety of our company, employees, or users.

5. User Consent and Control

• Location and camera permissions are requested only when necessary.
• Users can accept or deny permissions via their device settings.
• Denying access may limit functionality such as attendance marking or task reporting.

6. Data Retention

Data is retained only as long as needed for compliance, audit, and internal records. Users can contact SHS India to request deletion of their records if applicable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on https://www.shsindia.com and updated within the app.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, please contact:

SHS India
Email: info@shsindia.com
Website: www.shsindia.com